Terms of Service

Scope of Services

Hapii Sol offers spiritual, personal-development, educational, entertainment, intuitive, coaching, and advisory services. Services are not medical, legal, financial, psychiatric, therapeutic, or emergency services.

Age Requirement

Hapii Sol private services are available only to clients age 21 or older. By purchasing or booking a private service, you represent that you are at least 21 years old.

Client Responsibility

You remain responsible for your decisions, actions, choices, and outcomes. Guidance is offered as perspective and support, not as a guarantee of a particular result.

Payments and Refunds

All service purchases are final and nonrefundable. Purchasing a service reserves time, capacity, preparation, and/or delivery within the practice. A reschedule, when permitted under the scheduling policy, does not create a right to a refund.

Live Session Environment

All live sessions must be taken from a quiet, private environment where you can focus, speak freely, and participate fully. Driving, noisy public spaces, active errands, and environments that prevent full participation are not appropriate for sessions.

Cancellation and Rescheduling Notice

Clients are encouraged to provide 48 hours notice when changing a live-session appointment. A minimum of 24 hours notice is required for standard rescheduling. Requests made with less than 24 hours notice are considered late cancellations and are not automatically eligible for rescheduling. An exception may be granted at Hapii Sol’s discretion. All purchases remain nonrefundable.

Late Arrivals

If you expect to be more than 5 minutes late, communicate as soon as possible. Clients who are more than 10 minutes late without communication will be rescheduled.

Practicum Completion Window

The four Practicum sessions are designed to be completed within approximately 10–12 weeks from the first session unless a different timeline is agreed in writing.

Office Hours Eligibility and Frequency

Office Hours is a returning-client service intended for periodic check-ins. In most cases, clients may book Office Hours again 60 days after their most recent Office Hours session. Requests for earlier access due to a genuinely time-sensitive or significant development may be considered, but are not guaranteed and remain subject to availability and Hapii Sol’s discretion. Office Hours is not intended to function as weekly or biweekly ongoing support.

Service Fit and Practitioner Discretion

Hapii Sol may recommend a different service, reschedule, decline, or discontinue a booking when the requested service is not an appropriate fit, when participation conditions are not met, or when the matter falls outside the scope of the practice. This includes emergencies, crisis situations, and matters requiring licensed medical, legal, financial, psychiatric, therapeutic, or other professional care.

Recordings

When a service includes a recording, booking that service constitutes consent to the session being recorded for delivery to the client. Recordings are for the client’s personal use unless otherwise agreed in writing. Hapii Sol will not publicly distribute a private session recording without separate permission.

Service-Specific Terms

Each offer may include additional scheduling, follow-up, delivery, eligibility, or scope terms. Those terms form part of the agreement for that service.